The purpose of this privacy statement is to provide transparency about which personal data Unica ICT Solutions collects when you visit the website www.unica.nl/ict-solutions (hereinafter “the website”), how Unica ICT Solutions handles this data and which rights you have with regard to your data. Unica ICT Solutions strives to process and manage personal data that you provide during your visit at our website in such a way that your privacy is protected.

Who are we?

Support requests and commercial requests submitted through the forms on the website are handled by:

Unica ICT Solutions B.V.

Ambachtsweg 18

8152BA Lemelerveld

The Netherlands

T: 088-2222676

Email: info@unicaschutte-ict.nl

Which personal data does Unica ICT Solutions process

Information that you provide on the website

Unica ICT Solutions processes your personal data because you use our services and / or because you provide them to us yourself. Below is an overview of the personal data we process:

• First and last name
• Gender
• Address information
• Phone number
• E-mail address
• IP-address
• Internet browser and device type

Cookies

Unica ICT Solutions uses cookies. A cookie is a small file that is stored on the hard disk of your computer by a server and is only recognized by the server that stores the cookie. A cookie does not register any personal data or things that can be traced back to you as a person. Cookies cannot damage your computer or the files on your computer.

There are different types of cookies. Unica ICT Solutions uses the following cookies:

• Necessary cookies: these help to make a website more usable, by enabling basic functions such as page navigation and they give access to secure areas of the website. The website cannot function properly without these cookies.
• Statistical cookies: These help website owners understand how visitors use their website by collecting and reporting data anonymously.
• Marketing cookies: these are used to track visitors when they visit different websites. Their purpose is to serve ads which are tailored and relevant to the individual user. These ads become more valuable to publishers and external advertisers.

Refuse cookies

If you do not want to accept third-party cookies, you can indicate this in the settings of your browser. You can read how to do this in your browser manual.

Special and / or sensitive personal data that we process

Unica ICT Solutions does not actively request this information unless there is a specific purpose for asking the information, and only when it is in agreement with the person it concerns.

Our website and / or service does not intend to collect data about website visitors under the age of 16, unless they have permission from their parents or guardian. However, we cannot check whether a visitor is older than 16. If you are convinced that we have collected personal information about a minor without permission, please contact us at info@unicaschutte-ict.nl and we will delete this information.

Why do we need data

Unica ICT Solutions processes your personal data for the following purposes:

• Sending marketing communication
• To be able to call you if necessary to carry out our services
• To inform you about changes to our services and products
• To offer you the opportunity to create an account
• Unica ICT Solutions analyzes your behavior on the website in order to improve our website and to tailor our range of products and services to your preferences.

Who will receive your data

All personal data which is provided to Unica ICT Solutions will be treated confidentially and, unless explicitly stated otherwise, will not be provided to third parties, unless this is required by law and regulations or is required by judicial authorities.

Office 365 Outlook is purchased for mailboxes. Therefore, it is possible that your personal data is shared with Microsoft. Microsoft may also make backups of this data. The internal policy is that no personal data is emailed. Personal data does occur in the mailboxes because they are sent to us by you, for example.

Unica ICT Solutions applies strict requirements with regard to their information security when selecting possible service providers.

How long do we store data

Unica ICT Solutions will not store your personal data longer than is strictly necessary to realize the goals which your data is collected for.

View, adjust or delete data

You are entitled to view, correct or delete your personal data. You can send a request for access, correction or deletion to info@unicaschutte-ict. To ensure that the request for access has been made by you, we ask you to send a copy of your ID along with the request. We hereby ask you to hide your passport photo and citizen service number (BSN) in this copy, in order to protect your privacy. Unica ICT Solutions will respond to your request as soon as possible, but latest within four weeks.

We may refuse to cooperate with your requests if they are made unreasonably often, require unreasonably heavy technical efforts, or have unreasonably heavy technical implications for our applications and systems. We may also refuse to cooperate with your requests if they jeopardize the privacy of others or are impractical. We can refuse to cooperate with your request to delete personal data if we have a legitimate interest not to delete this data.

Security

Unica ICT Solutions takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. Unica ICT Solutions has various certifications that endorse the quality of our services. These certifications demonstrate that we handle business information and systems in a responsible manner and have our processes regularly tested by an independent external auditor.

Data entered in the forms on the website is, among other things, sent encrypted via HTTPS and your data is stored in a secure environment with an access policy.

In addition to the measures mentioned earlier, a periodically updated information security policy is used within Unica ICT Solutions. For example, rules and procedures are in place that employees must take in mind when handling personal data.

If you have the impression that your data is not properly secured or there are indications of abuse, please contact us via info@unicaschutte-ict.nl or via our telephone number 088-2222676.